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Online Audience Key Metrics

Hours spent on different mediums
Going online: -/12/16/18/18, Watching TV: 15/15/16/16/16, Listening to radio: 12/12/13/11/10, Reading newspapers: 4/3/3/3/3, Reading magazines: 3/3/3/2/2Legend: 1999/2000/2001/2002/2003
* Source: Q15 Trending, Jupiter Individual User Survey, May 2004. No Data available for online in 2000.

Where "business decision-makers" prefer to receive information about products
Internet: 77%, Magazines: 32%, Newspapers: 23%, TV: 7%, Radio: 6%, Don't know/Not sure: 8%.
* Source: Nielsen NetRatings; @Plan, MORI Research and WashingtonPost.com, 2002
Ask.com Key Metrics and Consumer Behavior

Unique Users*
37,415,000 unique users monthly (May 2004). Ask 24.5% reach*. *Source: Nielsen.

Queries & Pageviews
Queries 229,926,563*.	Pageviews 436,977,739**. *Source: Internal data; data is from March 2004. **Source: Internal data: data is from March 2004.

Strong Online Presence

67% of those who use Ask Jeeves are online every day*

62% of those who use Ask Jeeves strongly agree with the statement** "The Internet is the easiest/most convenient way of shopping"

* Source: Nielsen WebIntercept2 Study - Ad User Target Research, May 2004
** Source: ComScore AIM Qualitative Report

Demographics
Gender* Female: 55.1%	Male: 44.9%. *Nielsen Net Ratings, May 2004.	Age* 2-11: 4.9%, 12-17: 16.4%, 18-24: 9.1%, 25-34: 13.8%, 35-44: 18.9%, 45-54:	19.2%, 55-64: 11.4%, 65+ 7.2%. *Nielsen Net Ratings, May 2004.

Influential Audience*

61% of people who use Ask Jeeves indicated that "If I recommend a website, people check it out."

* Source: Nielsen WebIntercept2 Study - Ad User Target Research, May 2004
Customer Satisfaction*

Ask Jeeves customer satisfaction has risen steadily from January (73) through June 2004 (to 77).

* Source: Based on a 100-point scale that is based on ASCI methodology

iWon.com Key Metrics and Consumer Behavior

Gender

57.6% are Female
42.4% are Male

Age

20% are 18-34
54% are 18-49
61% are 25-54
26% are 55+

Online Experience

72% have been online more than 5 years
50% have a broadband connection at home
65% are online every day
49% have 2+ computers in HHLD

Occupation & Education

43% have bachelors or graduate degree
22% are professional/managerial

Family & Home

62% are married
26% have 2+ children in HHLD
66% own a residence

* Source: Nielsen @Plan Fall 2004: NetRatings August 2004

Excite.com Key Metrics and Consumer Behavior

Gender

44% are Female
56% are Male

Age

27% are 18-34
58% are 18-49
67% are 25-54
18% are 55+

Online Experience

78% have been online more than 5 years
54% have a broadband connection at home
65% are online every day
56% have 2+ computers in HHLD

Occupation & Education

51% have bachelors or graduate degree
29% are professional/managerial

Family & Home

64% are married
25% have 2+ children in HHLD
71% own a residence


MaxOnline Key Metrics

Gender

51% are Female
49% are Male

Age

32% are 18-34
65% are 18-49
63% are 25-54
13% are 55+

Online Experience

24% have 2+ computers in HHLD
26% have been online 5-7 years
42% have a broadband connection

Education

12% have bachelors degree
11% have graduate degree

Family & Home

57% are married
53% have children
62% have a household size of 3+
60% own a house